Covid 19

Mise à jour : March 26th 2021

Phone calls 

Due to the high volume of in-store traffic, our team might not be able to answer every phone calls. We apologize in advance for the inconvenience. 

For any question or request, please contact us by email at info@velocadence.ca

 

Workshop on pause :

Our workshop is experiencing a tremendous workload this spring. From may to july our main focus will be on assembling new bikes being delivered extremely late this year.

Facing this unprecedented challenge, we can’t schedule tune ups and repairs anymore.

For those of you who had already an appointment scheduled, it will be honored.

Only emergency repairs on bikes bought at Cadence will be made.

We are sincerely sorry for the inconvenience.

 

Cadence team

 

Updated: March 11 2021

Sales in in store:

Our bike shop is currently open. We are only allowing 12 customers at a time inside our store. Unfortunately, on busy days you might have to wait outside for a certain time.

 

Sales in in store:

Our online store is operational. Delivery and pickup in store are available. Because of current component shortages in the bicycle industry we reserve the right to cancel orders.

 

Service:

Our shop is extremely busy because of the unprecedented demand. We might not be able to service your bike as we would usually have done in previous years. Please call us at 450-482-0617 to find out what we can do for you.

 

Opening hours are:

Tuesday to Friday: 9:30 a.m. to 6 p.m.

Saturday: 9:30 a.m. to 5 p.m.

 

Thank you for your understanding.

 

Updated: March 11 2021

Sales:

Our shop is open but only for bike and cross country ski repairs. For the purchase of all our products, the online shop is operational. Delivery and in-store pick-up is offered. For in-store pickup, please call us at 450-482-0617 when you arrive in the parking lot. We will take the order to your car.

 

 

Service:

Our workshop is open for repairs and maintenance. It is necessary to make an appointment in advance. Please call us at 450-482-0617 to make an appointment. Our opening hours are: Tuesday to Friday: 9:30 a.m. to 6 p.m. Saturday: 9:30 a.m. to 5 p.m. Thank you for understanding.

 

Opening hours are:

Tuesday to Friday: 9:30 a.m. to 6 p.m.

Saturday: 9:30 a.m. to 5 p.m.

 

Thank you for your understanding.

 


    
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